Privacy Policy

This Privacy Policy describes how dogizo.co.uk (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dogizo.co.uk (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services — whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect depends on how you interact with us.

We may use your personal information to:

Communicate with you
Provide and improve the Services
Comply with applicable legal obligations
Enforce our Terms of Service
Protect or defend the Services, our rights, and the rights of others

What Personal Information We Collect

Information We Collect Directly from You

Includes:

Name, address, phone number, and email
Order and payment details
Account information (username, password)
Shopping information (cart, wishlist)
Customer support details (messages or inquiries)

Information We Collect Through Cookies

We automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

Device and browser details
IP address and network connection
Activity on our Site and account

Information We Obtain from Third Parties

We may receive information from:

Service providers (e.g., Shopify, payment processors, fulfillment services)
Advertising and analytics partners
Social media platforms (if you interact with us there)

All information obtained from third parties is processed in line with this Privacy Policy.

How We Use Your Personal Information

To Provide Products and Services (fulfill orders, process payments, manage accounts)
For Marketing and Advertising (send promotions or show ads tailored to you)
For Security and Fraud Prevention (detect and prevent fraudulent or illegal activity)
For Customer Communication (respond to inquiries and improve our Services)

Cookies

We use cookies to:

Power and improve our Site
Remember user preferences
Run analytics and measure engagement

You can manage or block cookies in your browser settings. For details about Shopify’s cookie use, visit:
👉 https://www.shopify.com/legal/cookies

How We Disclose Personal Information

We may share your data with:

Vendors and service providers (e.g., payment, fulfillment, analytics)
Business and marketing partners, including Shopify
Affiliates within our corporate group
Legal authorities, where required

We do not sell your personal information or use sensitive data for profiling.

User-Generated Content

If you post reviews or other content publicly on the Site, this content will be visible to anyone. Please exercise caution when sharing personal information.

Third-Party Websites and Links

Our Site may contain links to other websites. We are not responsible for the privacy or security of these third-party sites. You should review their policies separately.

Children’s Data

We do not knowingly collect data from children under 16. If you believe a child has provided information, please contact us to request deletion.

Security and Retention

We maintain reasonable security measures but cannot guarantee perfect protection. We retain personal data only as long as necessary to:

Maintain your account
Fulfill legal obligations
Resolve disputes

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your data
Request data portability
Restrict or object to processing
Withdraw consent
Manage communication preferences

To exercise these rights, please contact us using the details below. We may verify your identity before processing your request.

Complaints

If you have concerns about our data practices, please contact us first. If you are unsatisfied, you may have the right to lodge a complaint with your local data protection authority.

International Users

Your information may be transferred and processed outside your country, including in the United States. We use approved transfer mechanisms such as Standard Contractual Clauses to ensure data protection compliance.

Contact

If you have questions or would like to exercise your rights under this Privacy Policy, please contact us:

ALPHA ILKA LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
📞 +1 (307) 269-6466
📧 support@dogizo.co.uk

Hosting Provider:
Shopify Inc.
151 O’Connor Street, Ground Floor
Ottawa, ON K2P 2L8, Canada